LEGAL INFORMATION
TERMS & CONDITIONS
Last Updated: January 2025 | Jurisdiction: New Zealand
Important: Please read these Terms and Conditions carefully before using Galactic Wins Casino. These Terms apply to all players from New Zealand and constitute a legally binding agreement. By using our platform, you confirm you are 18 years of age or older.
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Galactic Wins Casino website and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use our services. These Terms are governed by the laws of New Zealand and applicable international licensing regulations.
2. Eligibility
You must be at least 18 years of age to register and use Galactic Wins Casino. By creating an account, you represent and warrant that you are of legal gambling age in your jurisdiction, that gambling is not prohibited by applicable law in your region, and that you are not a resident of an excluded territory as listed on our Restricted Countries page. We reserve the right to request proof of age at any time.
3. Account Registration
Players may only hold one account per household or IP address. Duplicate accounts will be closed and any winnings voided. You are responsible for maintaining the confidentiality of your username and password. All personal information provided during registration must be accurate, complete, and kept up to date. Providing false information may result in immediate account closure and forfeiture of funds.
4. Deposits and Withdrawals
Minimum deposit: NZ$10. Minimum withdrawal: NZ$20. Withdrawals are processed within 24 hours for verified accounts. All payment methods must be registered in the account holder's name. We do not accept payments from third parties. Galactic Wins Casino reserves the right to perform enhanced due diligence checks before processing withdrawals in accordance with anti-money laundering regulations.
5. Bonuses and Promotions
All bonuses and promotional offers are subject to separate Terms and wagering requirements. Wagering requirements must be met before bonus funds or associated winnings can be withdrawn. Bonus funds are non-transferable and cannot be used to fund other accounts. Galactic Wins Casino reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Bonus abuse, including multi-accounting, will result in account closure and fund forfeiture.
6. Game Rules and Fair Play
All games at Galactic Wins Casino use certified Random Number Generator (RNG) technology audited by independent testing laboratories. Return-to-Player (RTP) percentages are published for all slots and table games. In the event of a technical fault or game malfunction, all affected bets will be voided and stakes refunded. Galactic Wins Casino's decision on game outcomes is final and binding.
7. Responsible Gambling
Galactic Wins Casino is committed to responsible gambling. We offer deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion tools available via your account settings. We support the Problem Gambling Foundation of New Zealand and display their helpline (0800 654 655) throughout our platform. Players who self-exclude may not open new accounts for the duration of the exclusion period.
8. Anti-Money Laundering
Galactic Wins Casino is required to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) legislation. We may request documentation to verify your identity, source of funds, or source of wealth at any time. Failure to provide requested documentation may result in account suspension. Suspicious activity will be reported to the relevant authorities as required by law.
9. Privacy and Data Protection
We collect and process personal data in accordance with the New Zealand Privacy Act 2020. Personal information is used to operate your account, process payments, comply with legal obligations, and improve our services. We do not sell your personal data to third parties. Please refer to our Privacy Policy for full details of how your data is collected, stored, and used.
10. Intellectual Property
All content on the Galactic Wins Casino website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of Galactic Wins Casino or its content suppliers and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, or use of any content is strictly prohibited.
11. Limitation of Liability
To the fullest extent permitted by law, Galactic Wins Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to loss of profits, data, or goodwill. Our total aggregate liability for any claim shall not exceed the amount deposited by you in the 12-month period preceding the claim.
12. Changes to Terms
Galactic Wins Casino reserves the right to update these Terms at any time. Updated Terms will be published on this page with a revised date. Continued use of the platform following notification of changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts. If you are located in a different jurisdiction, local laws may also apply.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact our support team via live chat available 24/7 on the website. Our support team is happy to assist New Zealand players with any queries regarding account management, payments, or responsible gambling resources.
These Terms were last reviewed and updated in January 2025. For the most current version, please visit this page regularly. Galactic Wins Casino reserves the right to update these Terms at any time. For questions about these Terms, contact